Privacy Policy

Introduction

VITA Universe ("we", "our", or "us") is a mental strength training platform offering structured programs that combine psychology with practical leadership principles. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services.

By accessing or using VITA Universe, you agree to the practices described in this Privacy Policy. If you do not agree, please discontinue use of our services.

Information We Collect

Account Information: When you create an account, we collect your name, email address, and any other information you provide during registration.

Usage Data: We automatically collect information about how you interact with our platform, including pages visited, program progress, lesson completion, browser type, device information, and IP address.

Payment Data: Payment processing is handled securely by Stripe. We do not store your full credit card number or payment credentials on our servers. Stripe may collect billing details such as your name, email, and billing address as required to process transactions.

Communications: If you contact us or subscribe to communications, we collect the information you provide, such as your email address and message content.

How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our services, including delivering program content and tracking your progress through lessons.

Process transactions and send you related information, including purchase confirmations and invoices.

Communicate with you via Resend, our email service provider, about your account, program updates, and promotional materials (with your consent).

Analyze usage patterns and trends to improve the user experience and develop new features.

Protect against fraudulent, unauthorized, or illegal activity and enforce our Terms of Service.

Third-Party Services

We work with trusted third-party service providers to operate our platform. These providers only have access to the information necessary to perform their specific functions:

Stripe processes all payments securely. Your payment information is handled directly by Stripe in accordance with their privacy policy and PCI-DSS compliance standards.

Resend handles our transactional and marketing emails. Your email address and name are shared with Resend solely for the purpose of delivering communications from VITA Universe.

Mux hosts and streams our video content. Mux may collect technical data related to video playback performance and quality.

Your Rights

You have the following rights regarding your personal data:

Access: You may request a copy of the personal data we hold about you.

Correction: You may request that we correct any inaccurate or incomplete personal data.

Deletion: You may request that we delete your personal data, subject to any legal obligations that require us to retain certain information.

Data Portability: You may request a copy of your data in a structured, commonly used, and machine-readable format.

To exercise any of these rights, please contact us using the details provided below.

Data Retention

We retain your personal data for as long as your account is active or as needed to provide you with our services. If you request account deletion, we will remove your personal data within 30 days, unless we are required by law to retain certain information for a longer period.

Usage data and analytics may be retained in anonymized or aggregated form for analytical purposes.

Contact Information

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us at:

Email: rv@vita-amikigroup.com

We will respond to your request within 30 days.